Shipping
FREE SHIPPING on all orders within the continental US.
We are working hard to get your pieces to you as soon as we can. Due to this high-volume period, your order may arrive with a 1-3 day delay. We appreciate your patience with us.
UNITED STATES & INTERNATIONAL
| Table header 0 | Total Transit Days (Business Days) | Shipping Fee |
|---|---|---|
| Standard Shipping | ||
| United States | ||
| North East | 5 | Free |
| South | 7 | Free |
| Midwest | 7 | Free |
| West Coast | 8 | Free |
| International | ||
| Orders Over $500 (All International) | 6 | Free |
| Orders Under $500 | ||
| Hawaii, Puerto Rico, Japan and United Arab Emirates | 6 | $52 |
| Australia & New Zealand | 6 | $48 |
| Other International | 6 | $35 |
| Express Shipping | ||
| U.S. | 2 | $20 |
| Table header 0 | Total Transit Days (Business Days) | Shipping Fee | Order Deadline For Dec. 23 Delivery (Order by 1:30pm EST) |
|---|---|---|---|
| Standard Shipping | |||
| United States | |||
| Orders Over $100 | Free | ||
| Orders Under $100 | $10 | ||
| North East | 5 | Dec. 16 | |
| South | 7 | Dec. 14 | |
| Midwest | 7 | Dec. 14 | |
| West Coast | 8 | Dec. 13 | |
| International | |||
| Orders Over $500 (All International) | 6 | Free | Dec. 15 |
| Orders Under $500 | |||
| Hawaii, Puerto Rico, Japan and United Arab Emirates | 6 | $52 | Dec. 15 |
| Australia & New Zealand | 6 | $48 | Dec. 15 |
| Other International | 6 | $35 | Dec. 15 |
| Express Shipping | |||
| U.S. | 2 | $20 | Dec. 21 |
| Table header 0 | Total Transit Days (Business Days) | Shipping Fee |
|---|---|---|
| Standard Shipping | ||
| United States | ||
| Orders Over $100 | Free | |
| Orders Under $100 | $10 | |
| North East | 5 | |
| South | 7 | |
| Midwest | 7 | |
| West Coast | 8 | |
| International | ||
| Orders Over $500 (All International) | 6 | Free |
| Orders Under $500 | ||
| Hawaii, Puerto Rico, Japan and United Arab Emirates | 6 | $52 |
| Australia & New Zealand | 6 | $48 |
| Other International | 6 | $35 |
| U.S. Express Shipping Next Business Day | 2 | $30 |
| Shipping Method | Total Transit Days (Business Days) Order By 1:30PM EST | Shipping Fee |
|---|---|---|
| UPS Ground (US) | ||
| Orders Over $100 | Free | |
| Orders Under $100 | $10 | |
| North East | 2-3 | |
| South | 4-5 | |
| Midwest | 4-5 | |
| West Coast | 5-6 | |
| UPS Next Business Day (US) | 1 | $30 |
| USPS Domestic Priority | ||
| Orders Over $100 | Free | |
| Orders Under $100 | $10 | |
| US Territories and Islands | 3-5 | |
| DHL Express International | ||
| Orders Over $500 (All International) | 2-5 | Free |
| Orders Under $500 | ||
| Japan and United Arab Emirates | 2-5 | $52 |
| Australia & New Zealand | 2-5 | $48 |
| Other International | 2-5 | $35 |
*US Territories and Islands include: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands.
*UPS Next Day Business Day not currently available for US Territories and Islands.
*International orders over $500 - Delivered Duty Paid: We cover all shipping, taxes, import duties and custom fees.
*International orders under $500 - VAT, duties and taxes may apply upon arrival. JENNY BIRD is not responsible for these additional costs.
CANADA
For Canada shipping information visit our Canada shipping page on jenny-bird.ca. All orders shipping to Canada can be placed on jenny-bird.ca.
PRE-ORDER POLICY
If an item in your order is on pre-order, your entire order will not ship until all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.
ORDER CONFIRMATION
Once you place an order, a confirmation email will be sent to you via the email you provided.
It will include the following:
Order number
Billing + shipping address
Style name(s) + number(s)
Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.
DEFECTS
If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and brief description of the damage/defect.