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Shipping

FREE SHIPPING on all orders within the continental US.

We are working hard to get your pieces to you as soon as we can. Due to this high-volume period, your order may arrive with a 1-3 day delay. We appreciate your patience with us.

UNITED STATES & INTERNATIONAL

Table header 0Total Transit Days
(Business Days)
Shipping Fee
Standard Shipping
United States
North East5Free
South7Free
Midwest7Free
West Coast8Free
International
Orders Over $500
(All International)
6Free
Orders Under $500
Hawaii, Puerto Rico, Japan
and United Arab Emirates
6$52
Australia & New Zealand
6$48
Other International6$35
Express Shipping
U.S.2$20
Table header 0Total Transit Days
(Business Days)
Shipping FeeOrder Deadline For
Dec. 23 Delivery

(Order by 1:30pm EST)
Standard Shipping
United States
Orders Over $100Free
Orders Under $100$10
North East5Dec. 16
South7Dec. 14
Midwest
7Dec. 14
West Coast
8Dec. 13
International
Orders Over $500
(All International)
6FreeDec. 15
Orders Under $500
Hawaii, Puerto Rico, Japan
and United Arab Emirates
6$52Dec. 15
Australia & New Zealand
6$48Dec. 15
Other International6$35Dec. 15
Express Shipping
U.S.2$20Dec. 21
Table header 0Total Transit Days
(Business Days)
Shipping Fee
Standard Shipping
United States
Orders Over $100Free
Orders Under $100$10
North East5
South7
Midwest
7
West Coast
8
International
Orders Over $500
(All International)
6Free
Orders Under $500
Hawaii, Puerto Rico, Japan
and United Arab Emirates
6$52
Australia & New Zealand
6$48
Other International6$35
U.S. Express Shipping
Next Business Day
2$30
Shipping MethodTotal Transit Days
(Business Days)
Order By 1:30PM EST
Shipping Fee
UPS Ground (US)
Orders Over $100
Free
Orders Under $100
$10
North East
2-3
South4-5
Midwest4-5
West Coast
5-6
UPS Next Business Day (US)1$30
USPS Domestic Priority
Orders Over $100Free
Orders Under $100$10
US Territories and Islands 3-5
DHL Express International
Orders Over $500
(All International)
2-5Free
Orders Under $500
Japan and United Arab Emirates2-5$52
Australia & New Zealand2-5$48
Other International2-5$35

*US Territories and Islands include: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands.
*UPS Next Day Business Day not currently available for US Territories and Islands.
*International orders over $500 - Delivered Duty Paid: We cover all shipping, taxes, import duties and custom fees.
*International orders under $500 - VAT, duties and taxes may apply upon arrival. JENNY BIRD is not responsible for these additional costs.

CANADA

For Canada shipping information visit our Canada shipping page on jenny-bird.ca. All orders shipping to Canada can be placed on jenny-bird.ca.

PRE-ORDER POLICY

If an item in your order is on pre-order, your entire order will not ship until all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.

ORDER CONFIRMATION

Once you place an order, a confirmation email will be sent to you via the email you provided.

It will include the following:
Order number
Billing + shipping address
Style name(s) + number(s)

Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.

DEFECTS

If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and brief description of the damage/defect.