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Shipping
Delivery time is quoted in business days. Orders placed after 1:30 PM ET will ship out the next business day.
Location
Delivery Time
Delivery Method
Shipping Fee
Northeast U.S.
2-3 days
UPS Ground
Free for orders over $100
$10 for orders under $100
1 day
UPS Next Business Day
$30
South & Midwest
4-5
UPS Ground
Free for orders over $100
$10 for orders under $100
1 day
UPS Next Business Day
$30
U.S. Territories and Islands
3-5 days
USPS Domestic Priority
Free for orders over $100
$10 for orders under $100
Japan, UAE
2-5 days
DHL Express International
$35 for orders under $500
Free for orders over $500
Australia,
New Zealand
2-5 days
DHL Express International
$35 for orders under $500
Free for orders over $500
Other International
2-5 days
DHL Express International
$35 for orders under $500
Free for orders over $500
Canada
For more information, visit our Canada shipping page on jenny-bird.ca. All orders shipping to Canada can be placed on jenny-bird.ca.
Pre-Order Process
If an item in your order is on pre-order, your entire order will ship once all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.
Order Confirmation
Once you place an order, a confirmation email will be sent to the email you provided. It will include your order number, billing and shipping address, style name(s) and number(s). Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number. It may take up to 48 hours for your tracking number to be activated.