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JENNY BIRD US JENNY BIRD US
Region:
  • Canada
  • WHAT'S NEW
  • SHOP
    • Pins
    • SETS
    • GIFT CARDS
    • Shop All
  • SHOP INSTA
  • INSIDE JB
    • Where It's Made
    • Philanthropy
    • BIRDGIRLS COMMUNITY
    • Blog
    • NEWS
  • SIGN IN
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  • SIGN IN
  • Cart
  • Shipping

    FREE SHIPPING on all orders within the continental US.

    MOTHERS DAY SHIPPING CUT OFFS

    Total Transit Days
    (Business Days)
    Standard Cutoff
    - Order By 2PM
    Deliver
    UPS
    North East33-May-226-May-22
    South529-Apr-226-May-22
    Mid West529-Apr-226-May-22
    West Coast628-Apr-226-May-22

    SHIPPING AND PROCESSING TIME

    UNITED STATES

    Standard Shipping - Ships via UPS

    West Coast: 5-6 business days
    Mid West: 4-5 business days
    North East: 2-3 business days
    South: 4-5 business days

    Express Shipping

    Order by 2 p.m. EST Monday to Friday for next business day delivery
    1 Day - $30

    CANADA

    Standard Shipping - Ships via Fedex & Canada Post

    While there may be occasional delays, below is an estimate of when you can expect your JB delivery.

    Ontario: 1-2 business days
    British Columbia, Alberta, Saskatchewan and Manitoba: 3-4 business days
    Quebec, Nova Scotia, New Brunswick, PEI and Newfoundland: 3-4 business days
    Yukon, Northwest Territories and Nunavut: 5-6 business days

    Express Shipping

    Order by 2 p.m. EST Monday to Friday for next business day delivery
    1 Day - $20

    INTERNATIONAL SHIPPING

    Please visit www.jenny-bird.ca to place your order.
    International - $35 - DHL 4-5 Business days
    United Arab Emirates $52 - DHL 4-5 Business days
    Australia & New Zealand - $48 - DHL 4-5 Business Days * Duties and taxes may apply upon arrival. JENNY BIRD is not responsible for these additional costs.

    PRE-ORDER POLICY

    If an item in your order is on pre-order, your entire order will not ship until all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.

    ORDER CONFIRMATION

    Once you place an order, a confirmation email will be sent to you via the email you provided.

    It will include the following:
    Order number
    Billing + shipping address
    Style name(s) + number(s)

    Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.

    DEFECTS

    If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and brief description of the damage/defect.

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    • Cookie Policy
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    GET THE LATEST ON NEW STYLES AND PROMOTIONS

    • Need help?
    •   1-844-520-BIRD
    •   Text us - (647) 492-5391
    •   customercare@jenny-bird.com

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