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Shipping

Delivery time is quoted in business days. Orders placed after 1:30 PM ET will ship out the next business day.

Location

Delivery Time

Delivery Method

Shipping Fee

Northeast U.S.

2-3 days

UPS Ground

Free for orders over $100
$10 for orders under $100

1 day

UPS Next Business Day

$30

South & Midwest

4-5

UPS Ground

Free for orders over $100
$10 for orders under $100

1 day

UPS Next Business Day

$30

West Coast

5-6 days

USPS Domestic Priority

Free for orders over $100
$10 for orders under $100

U.S. Territories and Islands

3-5 days

USPS Domestic Priority

Free for orders over $100
$10 for orders under $100

Japan, UAE

2-5 days

DHL Express International

$35 for orders under $500
Free for orders over $500

Australia,
New Zealand

2-5 days

DHL Express International

$35 for orders under $500
Free for orders over $500

Other International

2-5 days

DHL Express International

$35 for orders under $500
Free for orders over $500

Canada

For more information, visit our Canada shipping page on jenny-bird.ca. All orders shipping to Canada can be placed on jenny-bird.ca.

Pre-Order Process

If an item in your order is on pre-order, your entire order will ship once all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.

Order Confirmation

Once you place an order, a confirmation email will be sent to the email you provided. It will include your order number, billing and shipping address, style name(s) and number(s). Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number. It may take up to 48 hours for your tracking number to be activated.