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US: FREE SHIPPING ON ORDERS OVER $100. FREE RETURNS.
INTERNATIONAL: FREE SHIPPING & DUTIES ON PURCHASES OVER $500.
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Region:
  • Canada
  • WHAT'S NEW
  • SHOP
    • Pins
    • SETS
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    • Shop All
  • SHOP INSTA
  • INSIDE JB
    • Where It's Made
    • BIRDGIRLS COMMUNITY
    • Blog
    • NEWS
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  • SIGN IN
  • Shipping

    FREE SHIPPING on all orders within the continental US.

    UNITED STATES & INTERNATIONAL

    Table header 0Total Transit Days
    (Business Days)
    Shipping Fee
    Standard Shipping
    United States
    North East5Free
    South7Free
    Midwest7Free
    West Coast8Free
    International
    Orders Over $500
    (All International)
    6Free
    Orders Under $500
    Hawaii, Puerto Rico, Japan
    and United Arab Emirates
    6$52
    Australia & New Zealand
    6$48
    Other International6$35
    Express Shipping
    U.S.2$20
    Table header 0Total Transit Days
    (Business Days)
    Shipping FeeOrder Deadline For
    Dec. 23 Delivery

    (Order by 1:30pm EST)
    Standard Shipping
    United States
    Orders Over $100Free
    Orders Under $100$10
    North East5Dec. 16
    South7Dec. 14
    Midwest
    7Dec. 14
    West Coast
    8Dec. 13
    International
    Orders Over $500
    (All International)
    6FreeDec. 15
    Orders Under $500
    Hawaii, Puerto Rico, Japan
    and United Arab Emirates
    6$52Dec. 15
    Australia & New Zealand
    6$48Dec. 15
    Other International6$35Dec. 15
    Express Shipping
    U.S.2$20Dec. 21
    Table header 0Total Transit Days
    (Business Days)
    Shipping Fee
    Standard Shipping
    United States
    Orders Over $100Free
    Orders Under $100$10
    North East5
    South7
    Midwest
    7
    West Coast
    8
    International
    Orders Over $500
    (All International)
    6Free
    Orders Under $500
    Hawaii, Puerto Rico, Japan
    and United Arab Emirates
    6$52
    Australia & New Zealand
    6$48
    Other International6$35
    U.S. Express Shipping
    Next Business Day
    2$30
    Shipping MethodTotal Transit Days
    (Business Days)
    Order By 1:30PM EST
    Shipping Fee
    UPS Ground (US)
    Orders Over $100
    Free
    Orders Under $100
    $10
    North East
    2-3
    South4-5
    Midwest4-5
    West Coast
    5-6
    UPS Next Business Day (US)1$30
    USPS Domestic Priority
    Orders Over $100Free
    Orders Under $100$10
    US Territories and Islands 3-5
    DHL Express International
    Orders Over $500
    (All International)
    2-5Free
    Orders Under $500
    Japan and United Arab Emirates2-5$52
    Australia & New Zealand2-5$48
    Other International2-5$35

    *US Territories and Islands include: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands.
    *UPS Next Day Business Day not currently available for US Territories and Islands.
    *International orders over $500 - Delivered Duty Paid: We cover all shipping, taxes, import duties and custom fees.
    *International orders under $500 - VAT, duties and taxes may apply upon arrival. JENNY BIRD is not responsible for these additional costs.

    CANADA

    For Canada shipping information visit our Canada shipping page on jenny-bird.ca. All orders shipping to Canada can be placed on jenny-bird.ca.

    PRE-ORDER POLICY

    If an item in your order is on pre-order, your entire order will not ship until all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.

    ORDER CONFIRMATION

    Once you place an order, a confirmation email will be sent to you via the email you provided.

    It will include the following:
    Order number
    Billing + shipping address
    Style name(s) + number(s)

    Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.

    DEFECTS

    If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and brief description of the damage/defect.

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    •   1-844-520-2473
    •   Text us - (647) 492-5391
    •   customercare@jenny-bird.com

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