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Our office will be closed beginning at 1pm EST on Thursday December 24th returning Tuesday December 29th at 9am EST. Please note our Customer Care Team will be unavailable during this time, but will be in touch with you as soon as possible upon our return.

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Call us - (647) 346 - 2473 within Canada, or toll free: 1 - 844 - 520 - 2473
Text us - (647) 492-5391
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We happily accept returns on full-priced, unworn eyewear, within 14 days of delivery date. You will be fully refunded from your order. Should sunglasses be returned with signs of wear or damage such as a broken arm, shattered or scratched lenses, we will be unable to refund your purchase. All original components of the JB SUN package must be included with the return—including the box, branded puff pouch and cleaning pouch or cloth. Failure to include all original pieces may result in an incomplete refund.

Click here to initiate your free return.


We will not be able to offer replacement sunglasses for typical wear and tear.


JB SUN stands by the quality and engineering of every frame. We are proud to offer a 6 month limited warranty, valid for 6 months from the original purchase date. Your JB SUN eyewear excludes any scratches on lenses, damage caused by accident, abuse, neglect, shock, improper use or storage of the product; unauthorized modifications or repairs; normal wear and tear as well as any issue connected to the lenses. Lost and stolen frames are not covered under our warranty policy.


Please only use the provided microfiber cloth to clean your lenses. We also encourage you to wrap your sunglasses in the cloth before putting them into the pouch. Due to the nature of biodegradable acetate, leaving your frames in a high-temperature setting (i.e. the hood of your car) in direct sunlight may lead to warping. See the included Manufacturer Information Booklet included with your JB SUN package for more details to ensure your eyewear stays in excellent condition for years to come.


JB SUN is sustainably made with a variety of eco-minded materials. The frames are all hand-crafted from biodegradable acetate and recycled steel. The lenses are composed of green nylon, as opposed to conventional petroleum-based lenses. The hinges are composed of recycled steel, and the temple tips are made from recycled copper with either a high polish silver or gold finish. For more details on the materials, see the Details section on the product pages.


In our ongoing efforts to reduce our environmental impact and be kind to our planet, we are now shipping your pieces without jewelry boxes. Each piece will still come in a branded pouch, which we encourage you to use for gifting, travel and storage of your pieces. If you choose to request a jewelry box, please contact our Customer Care team at