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FREQUENTLY ASKED QUESTIONS

CONTACT US

Email us:
customercare@jenny-bird.com

Call us:
(647) 346 - 2473 (Canada)

1 - 844 - 520 - 2473 (toll free)



Text us:

(647) 492 - 5391

Live Chat:
Monday - Thursday 9AM - 7PM EST
Friday - Saturday 9AM - 5PM EST

OUR COMMITMENT TO SUSTAINABILITY

In our ongoing efforts to reduce our environmental impact and be kind to our planet, we are now shipping your pieces without jewelry boxes. Each piece will still come in a branded pouch, which we encourage you to use for gifting, travel and storage of your pieces. If you choose to request a jewelry box, please contact our Customer Care team at customercare@jenny-bird.com.